What is the cancellation policy?

We understand that plans can change, so we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may incur a cancellation fee. This policy helps us accommodate other clients and manage our schedule effectively.

Do you offer packages or membership plans?

Yes, we offer various packages and membership plans to provide the best value for your skincare and wellness treatments. Our packages are designed to help you achieve your goals while saving on multiple services. Contact us or visit our website for more details on our current offerings.

Are gift cards available?

Yes, we offer gift cards in various denominations. A gift card to Uptown Med Spa is a perfect gift for any occasion, allowing your loved ones to choose from our extensive range of treatments and services.

How do you ensure customer privacy and confidentiality?

Uptown Med Spa Oakville is committed to maintaining your privacy and confidentiality. All client information is securely stored, and we adhere to strict confidentiality protocols to protect your personal data. Your privacy is our priority, and all treatments and consultations are conducted in a discreet and comfortable environment.